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shipping & returns

  • Unless otherwise stated, orders ship within 3-5 days of receipt. You will be notified by email when your order has been shipped with tracking information.

    Orders are not available for pick-up.

  • Shipping is automatically calculated at checkout.

    Shipping cost is determined by the mail carrier, and based on delivery location and package weight.

  • Yes! Alaere Lifestyle ships outside of the United States. Once you input your address, your shipping cost will be calculated at checkout.

  • Returns, refunds, exchanges, and order cancellations are not accepted. Faulty goods will be replaced on a case-by-case basis if adequate evidence is provided.

  • We are not responsible for lost, stolen, or damaged product shipments. 

    Refunds will not be issued for items that have been marked as delivered. Please contact the mail carrier to locate the parcel with the tracking number provided.

    If your order is damaged in transit you must file a damage report to your local postal service, and send an email to team@alaerelifestyle.com including pictures of the damaged item(s).

  • If a package is returned due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost and the redelivery cost.

  • Please send an email to team@alaerelifestyle.com with any additional questions regarding your product order.

FAQS

  • For commercial and corporate opportunities, please email team@alaerelifestyle.com to speak about your project.

    You can also view our services page to learn more about our visual storytelling services.

    Odemi Pessu is unavailable for personal commissions at this time.

  • Force of Nature is available for wholesale through Ingram Content Group. Ingram serves 40,000+ booksellers, libraries, educators, and specialty retailers across the globe– both in stores and online.

  • Please email team@alaerelifestyle.com for wholesale and gallery inquiries.

  • If you are not a retailer and are looking to purchase Force of Nature in bulk for your community or organization, please send an email to team@alaerelifestyle.com to discuss further.

  • Odemi Pessu is available for speaking engagements, book talks, author Q&As, and lectures on behalf of Alaere Lifestyle. Please email team@alaerelifestyle.com if you would like to invite Odemi Pessu to speak at your event.